CLEVELAND MARRIOTT DOWNTOWN AT KEY TOWER | Stay downtown in Cleveland

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Hotel Overview

1360 West Mall Drive, Cleveland, Ohio, United States, 44114

Close to the Cleveland Convention Center

Great

8.3

9.0

/10

4.3

4.0

Loved by guests

Magnificent view
Helpful staff
Clean rooms
Great location
Amazing gym

"No matter which side of the building you're on, you'll likely have a decent view of something."

Farflungtravels from United States

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"The hotel is right in the heart of Cleveland and is easy walking distance to everywhere."

Kiran from United Kingdom

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"Clean, comfortable hotel close to all things fun in downtown Cleveland (stadiums, museums, restaurants, etc.)"

Robert from United States

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Cleveland Marriott Downtown At Key Tower - Upscale hotel with event spaces near Rock and Roll Hall of Fame

Located in downtown Cleveland across from the Cleveland Convention Center, the Cleveland Marriott Downtown at Key Tower offers redesigned event spaces, including a Grand Ballroom and outdoor patio. The hotel features Il Venetian, an Italian restaurant serving handmade pastas and fresh fish, and Greatroom, offering American fare. Guests have access to a fitness center, indoor pool, and The Spa at Ascend. The property is a short walk from Lake Erie, Rocket Mortgage FieldHouse, and the Rock and Roll Hall of Fame. Business amenities include meeting rooms with views of the Cleveland skyline and Lake Erie.

Additional perks of the hotel

Public Square Pantry for all-day dining

M Club lounge access for eligible Marriott Bonvoy members

Armando's Barbershop offering straight razor shaves and classic cuts

Complimentary wireless Internet access

Valet parking with in-out privileges

Concierge services and gift shops/newsstands

Rooms

All 400 rooms at Cleveland Marriott Downtown at Key Tower include flat-screen TVs, marble bathrooms with rainfall shower heads, and premium bedding. Select rooms offer views of Lake Erie. Executive lounge access is available in certain room types, providing complimentary breakfast and afternoon hors d'oeuvres on weekdays.

Other conveniences

Laptop-compatible safes and air conditioning

Tea and coffee makers in all rooms

Ironing facilities and sitting areas

Some rooms include small refrigerators

Accessible rooms feature roll-in showers and adjustable shower wands

Must-do experiences

Stroll through the Cleveland Cultural Gardens for serene beauty.
Taste the famous pierogi at Sokolowski's University Inn downtown.
Check out the West Side Market for local foods and artisan goods.
Visit the Rock & Roll Hall of Fame for an unforgettable experience.
Catch a live performance at Playhouse Square, a cultural landmark.

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Choose Your Room

Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.

One-Bedroom Governor Queen Suite Sofa Bed

2 persons

22 m²

1 King-size bed

Heating

room details

One-Bedroom Presidential King Suite Top Floor

2 persons

22 m²

1 King-size bed

Coffee machine

Heating

room details

King Room

2 persons

22 m²

1 King-size bed

Shower

Coffee machine

room details

Corner King Room

2 persons

22 m²

1 King-size bed

Shower

Coffee machine

room details

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Amenities

Thoughtful hotel amenities for a comfortable stay

General

No smoking on site
Paid Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
ATM/Cash machine
Barber shop
Coffee shop
Fireplace
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Skiing
Hiking
Horseback riding
Cycling
Bowling

Services

Valet parking
Room service
Car hire
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Live entertainment
Leisure/ TV room
Spa & wellness centre
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Make up services

Room features

Paid Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Sink

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Cleveland Marriott Downtown At Key Tower offers a delightful array of dining choices that embrace both local comfort and international flavors. Guests can explore American favorites, indulge in Italian specialties, or savor the elegance of sushi, all within a welcoming atmosphere.

Cleveland Marriott Downtown At Key Tower Hotel Restaurant photo

Greatroom

American

Ambiance

Modern and relaxed, perfect for unwinding after a day of exploration.

Key Offerings

Enjoy hearty breakfast options like scrambled eggs and bacon, and sample inventive cocktails alongside classic American fare throughout the day.

Reservation

Open for Breakfast, Lunch, and Dinner

Il Venetian

Italian

Ambiance

Charming and inviting, ideal for both casual meals and special celebrations.

Key Offerings

Dive into a selection of brunch, lunch, and dinner options featuring rich Italian flavours, complemented by a well-curated wine list that enhances every meal.

Reservation

Recommended

Monday to Thursday: 11:30 AM - 10:00 PM; Friday and Saturday: 11:30 AM - 11:00 PM

Marble Room Sushi

Asian

Ambiance

Stylish and contemporary, offering a vibrant sushi experience in a comfortable setting.

Key Offerings

Relish freshly prepared sushi and other Asian delicacies during brunch and lunch, crafted with a focus on flavor and presentation.

Reservation

Open for Brunch and Lunch, daily from 11:00 AM to 2:00 PM

Hotel Location

1360 West Mall Drive, Cleveland, Ohio, United States, 44114

Map view

1360 West Mall Drive, Cleveland, Ohio, United States, 44114

City landmarks

Museum

Rock & Roll Hall of Fame

1.1 km

Landmark

Quicken Loans Arena

820 m

Landmark

Hope Memorial Bridge

1.4 km

Landmark

USS Cod Submarine Memorial

1.1 km

Stadium

Progressive Field

1.3 km

Market

West Side Market

2.1 km

Museum

Great Lakes Science Center

1.3 km

Landmark

FirstEnergy Stadium

910 m

Landmark

Detroit-Superior Bridge

1.1 km

Aquarium

Greater Cleveland Aquarium

2.2 km

Store

Heinen's of Downtown Cleveland

850 m

Landmark

Rocket Mortgage FieldHouse

660 m

Landmark

The Flats

970 m

Museum

International Women's Air & Space Museum

1.2 km

Nearby

Mall

The Arcade Cleveland

460 m

Mall

Tower City Center

580 m

Event hall

Cleveland Convention Center

300 m

Mall

Cleveland Public Square

300 m

Monument

Soldiers' and Sailors' Monument

310 m

Long Beach

East 4th Street

410 m

Cleveland

Warehouse District

520 m

Church

Old Stone Church

160 m

Casino

JACK Cleveland Casino

550 m

1455 E 6th St

Federal Reserve Bank of Cleveland

270 m

East 9th Street and Lakeside Avenue

Free Stamp

600 m

Church

The Cathedral of Saint John the Evangelist

470 m

50 Public Sq Downtown

Terminal Tower

370 m

Library

Cleveland Public Library

190 m

Park

Cleveland Mall

300 m

Cleveland

Gateway District

230 m

Restaurants

Greatroom

20 m

1360 West Mall Drive

Bar 32

300 m

100 Lakeside Ave E Floor 32

Takoyaki Japanese

330 m

172 Old Mouse Creek Rd NW

Pura Vida by Brandt

320 m

170 Euclid Ave

ReBol

400 m

101 W Superior Ave Public Square

Mabel's BBQ

570 m

2040 E 4th St

Desi 101

430 m

2013 Ontario St

Au Bon Pain

430 m

600 Superior Ave E Lbby 2

The Corner Alley

480 m

402 Euclid Ave Corner of Euclid and East 4th St.

Explore Cleveland

Rock & Roll Hall of Fame

13 minutes' walk

A museum showcasing legendary rock artists. Great for music lovers with interactive exhibits.

Progressive Field

16 minutes' walk

Home to the Cleveland Guardians, offering thrilling baseball games and a lively atmosphere.

The Arcade Cleveland

6 minutes' walk

Historic shopping arcade featuring unique boutiques and cafes. A perfect spot for a leisurely stroll.

Cleveland Public Square

4 minutes' walk

Central public space hosting events and concerts. Ideal for relaxation or a casual outing.

Edgewater Park Beach

10 minutes' drive

A popular beach area offering swimming, picnicking, and stunning lake views. Perfect for families.

Voinovich Bicentennial Park

10 minutes' walk

Scenic park with walking paths and gardens, great for relaxation and outdoor activities.

Greatroom

1 minute' walk

Casual dining with a diverse menu. Known for its relaxed atmosphere and signature cocktails.

Takoyaki Japanese

4 minutes' walk

Authentic Japanese cuisine with a focus on takoyaki. Fun dining experience with great flavors.

Rocket Mortgage FieldHouse

10 minutes' walk

Multi-purpose arena hosting sports and concerts. Exciting venue for all types of events.

The Flats

15 minutes' walk

Vibrant entertainment district with bars, restaurants, and nightlife options. Great for socializing.

Transportation Tips

City Centre

Cleveland4 min · 300 m

Airports

Cleveland Burke Lakefront Airport (BKL)30 min · 2.5 km

Cleveland Hopkins International Airport (CLE)34 min · 22.3 km

Underground

Tower City-Public Square6 min · 500 m

Bus

Bus stop2 min · 100 m

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Property information and rules

Check-in

from 16:00-23:59

Check-out

from 06:00-11:00

Guest Parking

Private parking is possible on site at USD 40 per day.

Internet

is available in for additional charge.

Breakfast

A full breakfast is served at the price of US$35 per person per day.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are allowed on request.

Number of floors:

Number of rooms:

459

Former name

Marriott Cleveland Downtown at Key Center

Questions of the users

About Cleveland Marriott Downtown At Key Tower

Is there a need to provide a deposit when checking in at the hotel?

02 January 2024

Yes, a security hold of $50 per night is required at check-in. Looking forward to welcoming you!

Can couples enjoy massage services at the spa, and what is the booking process?

10 February 2024

Yes, the spa offers a signature couples massage for two. Treatments are side by side in a couples room, starting at $240 for 50 minutes and $320 for 80 minutes.

What is the parking cost for a Saturday night stay?

15 March 2024

Parking on weekends is currently $10 per night.

Are honeymoon or anniversary suites available for booking?

25 April 2024

For assistance with booking special suites, it's recommended to contact the Marriott reservation team. Various suite options are available.

Will a room with a city view allow me to see Public Square?

01 May 2024

Yes, rooms with a city view may include views of Public Square, depending on availability.

Is room service offered at the hotel, and how can I place an order?

12 June 2024

Room service is available and can be ordered by calling the Great Room directly or through the front desk. Enjoy meals from breakfast to dinner.

Is there a spa available for massages at the hotel?

21 July 2024

Yes, the hotel features The Spa at Ascend, offering a variety of relaxation and wellness services.

What are the parking arrangements at the hotel?

15 August 2024

Valet parking is available for $48 per day. Additionally, there is a self-parking garage available on the property with ticket-based payments.

Can I find places to charge my electric vehicle while parking?

30 September 2024

The Memorial Parking Garage is independently operated, so it's unclear if charging ports are available there. However, there are charging stations available at various locations throughout downtown.

Are pets allowed in the hotel, and what fees apply?

20 October 2024

Two small dogs (under 12 lbs each) are welcome. There is a nonrefundable pet fee of $100 per room applicable.