Is there a need to provide a deposit when checking in at the hotel?
02 January 2024
Yes, a security hold of $50 per night is required at check-in. Looking forward to welcoming you! 75 photos
CLEVELAND MARRIOTT DOWNTOWN AT KEY TOWER, Cleveland – Your ideal downtown stay
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Key details
Hotel Overview
1360 West Mall Drive, Cleveland, 44114,
- Close to the Cleveland Convention Center
Great
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Cleveland Marriott Downtown At Key Tower - Upscale hotel with event spaces near Rock and Roll Hall of Fame
Located in downtown Cleveland across from the Cleveland Convention Center, the Cleveland Marriott Downtown at Key Tower offers redesigned event spaces, including a Grand Ballroom and outdoor patio. The hotel features Il Venetian, an Italian restaurant serving handmade pastas and fresh fish, and Greatroom, offering American fare. Guests have access to a fitness center, indoor pool, and The Spa at Ascend. The property is a short walk from Lake Erie, Rocket Mortgage FieldHouse, and the Rock and Roll Hall of Fame. Business amenities include meeting rooms with views of the Cleveland skyline and Lake Erie.
Additional perks of the hotel
Public Square Pantry for all-day dining
M Club lounge access for eligible Marriott Bonvoy members
Armando's Barbershop offering straight razor shaves and classic cuts
Complimentary wireless Internet access
Valet parking with in-out privileges
Concierge services and gift shops/newsstands
Rooms
All 400 rooms at Cleveland Marriott Downtown at Key Tower include flat-screen TVs, marble bathrooms with rainfall shower heads, and premium bedding. Select rooms offer views of Lake Erie. Executive lounge access is available in certain room types, providing complimentary breakfast and afternoon hors d'oeuvres on weekdays.
Other conveniences
Laptop-compatible safes and air conditioning
Tea and coffee makers in all rooms
Ironing facilities and sitting areas
Some rooms include small refrigerators
Accessible rooms feature roll-in showers and adjustable shower wands
Must-do experiences
- Stroll through the Cleveland Cultural Gardens for serene beauty.
- Taste the famous pierogi at Sokolowski's University Inn downtown.
- Check out the West Side Market for local foods and artisan goods.
- Visit the Rock & Roll Hall of Fame for an unforgettable experience.
- Catch a live performance at Playhouse Square, a cultural landmark.
Choose Your Room
Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
- One-Bedroom Governor Queen Suite Sofa Bed2 persons22 sq. feet1 King-size bedHeatingroom details
- One-Bedroom Presidential King Suite Top Floor2 persons22 sq. feet1 King-size bedHeatingCoffee machineroom details
- King Room2 persons22 sq. feet1 King-size bedAir conditioningBathtubroom details
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Room Rates & Availability Tracker
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Check-in/ Check-out
Amenities
Thoughtful hotel amenities for a comfortable stay
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- ATM/Cash machine
- Barber shop
- Coffee shop
- Fireplace
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Skiing
- Hiking
- Horseback riding
- Cycling
- Bowling
Services
- Valet parking
- Room service
- Car hire
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Live entertainment
- Leisure/ TV room
- Spa & wellness centre
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Make up services
Room features
- Paid Wi-Fi in rooms
- Air conditioning
- Heating
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
Cleveland Marriott Downtown At Key Tower offers a delightful array of dining choices that embrace both local comfort and international flavors. Guests can explore American favorites, indulge in Italian specialties, or savor the elegance of sushi, all within a welcoming atmosphere.
Greatroom
American
Ambiance
Modern and relaxed, perfect for unwinding after a day of exploration.
Key Offerings
Enjoy hearty breakfast options like scrambled eggs and bacon, and sample inventive cocktails alongside classic American fare throughout the day.
Reservation
No
Open for Breakfast, Lunch, and Dinner
Il Venetian
Italian
Ambiance
Charming and inviting, ideal for both casual meals and special celebrations.
Key Offerings
Dive into a selection of brunch, lunch, and dinner options featuring rich Italian flavours, complemented by a well-curated wine list that enhances every meal.
Reservation
Recommended
Monday to Thursday: 11:30 AM - 10:00 PM; Friday and Saturday: 11:30 AM - 11:00 PM
Marble Room Sushi
Asian
Ambiance
Stylish and contemporary, offering a vibrant sushi experience in a comfortable setting.
Key Offerings
Relish freshly prepared sushi and other Asian delicacies during brunch and lunch, crafted with a focus on flavor and presentation.
Reservation
No
Open for Brunch and Lunch, daily from 11:00 AM to 2:00 PM
Location
1360 West Mall Drive, Cleveland, 44114,
Explore Cleveland
Explore Cleveland
Rock & Roll Hall of Fame
13 minutes' walk
A museum showcasing legendary rock artists. Great for music lovers with interactive exhibits.
Progressive Field
16 minutes' walk
Home to the Cleveland Guardians, offering thrilling baseball games and a lively atmosphere.
The Arcade Cleveland
6 minutes' walk
Historic shopping arcade featuring unique boutiques and cafes. A perfect spot for a leisurely stroll.
Cleveland Public Square
4 minutes' walk
Central public space hosting events and concerts. Ideal for relaxation or a casual outing.
Edgewater Park Beach
10 minutes' drive
A popular beach area offering swimming, picnicking, and stunning lake views. Perfect for families.
Voinovich Bicentennial Park
10 minutes' walk
Scenic park with walking paths and gardens, great for relaxation and outdoor activities.
Greatroom
1 minute' walk
Casual dining with a diverse menu. Known for its relaxed atmosphere and signature cocktails.
Takoyaki Japanese
4 minutes' walk
Authentic Japanese cuisine with a focus on takoyaki. Fun dining experience with great flavors.
Rocket Mortgage FieldHouse
10 minutes' walk
Multi-purpose arena hosting sports and concerts. Exciting venue for all types of events.
The Flats
15 minutes' walk
Vibrant entertainment district with bars, restaurants, and nightlife options. Great for socializing.
Transportation Tips
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Property information and rules
Check-in
from 16:00-23:59
Check-out
from 06:00-11:00
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in the hotel rooms at .
Breakfast
A full breakfast is served at the price of US$35 per person per day.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Number of floors:
25
Number of rooms:
459
Former name
Marriott Cleveland Downtown at Key Center
Guest Reviews & Ratings
What Guests Are Saying?
Pros
Exceptional customer service
Good breakfast
Well-maintained gym
Perfect location
Cons
Dated rooms
Dirty bathroom
Leaking toilet
Guest reviewsShow more reviews
Questions of the users
About Cleveland Marriott Downtown At Key Tower
Can couples enjoy massage services at the spa, and what is the booking process?
10 February 2024
Yes, the spa offers a signature couples massage for two. Treatments are side by side in a couples room, starting at $240 for 50 minutes and $320 for 80 minutes. What is the parking cost for a Saturday night stay?
15 March 2024
Parking on weekends is currently $10 per night. Are honeymoon or anniversary suites available for booking?
25 April 2024
For assistance with booking special suites, it's recommended to contact the Marriott reservation team. Various suite options are available. Will a room with a city view allow me to see Public Square?
01 May 2024
Yes, rooms with a city view may include views of Public Square, depending on availability. Is room service offered at the hotel, and how can I place an order?
12 June 2024
Room service is available and can be ordered by calling the Great Room directly or through the front desk. Enjoy meals from breakfast to dinner. Is there a spa available for massages at the hotel?
21 July 2024
Yes, the hotel features The Spa at Ascend, offering a variety of relaxation and wellness services. What are the parking arrangements at the hotel?
15 August 2024
Valet parking is available for $48 per day. Additionally, there is a self-parking garage available on the property with ticket-based payments. Can I find places to charge my electric vehicle while parking?
30 September 2024
The Memorial Parking Garage is independently operated, so it's unclear if charging ports are available there. However, there are charging stations available at various locations throughout downtown. Are pets allowed in the hotel, and what fees apply?
20 October 2024
Two small dogs (under 12 lbs each) are welcome. There is a nonrefundable pet fee of $100 per room applicable.Next best alternative
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